Privacy Policy

RomanCasino is committed to protecting the privacy and security of all personal information collected from our users. This privacy policy outlines how we collect, use, store, and safeguard your data when you access our online slot gaming platform. By using RomanCasino services, you acknowledge and accept the practices described in this document.

Information Collection and Usage

When you register and play at RomanCasino, we collect specific personal information necessary to provide our gaming services. This includes your full name, date of birth, residential address, email address, phone number, and payment details. We gather this information directly from you during account registration and through your ongoing interactions with our platform. Additionally, we automatically collect technical data such as IP addresses, browser types, device information, and gameplay patterns to enhance user experience and maintain platform security.

The information we collect serves multiple purposes within our operations. We use your personal data to verify your identity, process transactions, comply with legal obligations under New Zealand gambling regulations, prevent fraud and money laundering, and deliver personalised gaming experiences. Your contact details enable us to communicate important account updates, promotional offers (where you have consented), and respond to your support enquiries. We analyse aggregated data to improve our slot games, optimise platform performance, and develop new features that enhance your gaming experience at RomanCasino.

Data Storage and Security Measures

RomanCasino employs industry-standard security protocols to protect your personal information from unauthorised access, disclosure, or misuse. All sensitive data is encrypted using SSL (Secure Socket Layer) technology during transmission and stored on secure servers located in jurisdictions with robust data protection laws. Our security infrastructure includes firewalls, intrusion detection systems, and regular security audits conducted by independent third parties.

We retain your personal information for as long as your account remains active and for a period following account closure as required by New Zealand gambling legislation and financial record-keeping obligations. The specific retention periods vary depending on the type of information and applicable legal requirements. Once the retention period expires, we securely delete or anonymise your data to prevent identification. Access to your personal information within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff members are bound by strict confidentiality agreements.

Third-Party Sharing and Disclosure

RomanCasino does not sell your personal information to third parties. However, we may share your data with specific service providers and partners who assist us in operating our platform and delivering our services. These third parties include payment processors who handle deposits and withdrawals, identity verification services that confirm your age and location, software providers who supply our slot games, and customer support platforms that manage player enquiries.

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information and may only use it for the specific purposes we designate. We conduct due diligence to ensure these partners maintain adequate data protection standards. We may also disclose your information when required by law, such as responding to court orders, regulatory requests from New Zealand gambling authorities, or investigating suspected fraudulent activity. In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, and we will notify you of such changes.

User Rights and Control

You maintain certain rights regarding your personal information held by RomanCasino. You have the right to access the personal data we store about you and request a copy of this information in a commonly used electronic format. You may request corrections to any inaccurate or incomplete personal information, and we will update our records accordingly within a reasonable timeframe. Under certain circumstances, you can request deletion of your personal data, though we may be required to retain specific information to comply with legal obligations.

You have the right to object to certain types of data processing, including direct marketing communications, and can withdraw your consent for marketing emails at any time by using the unsubscribe function in our communications or adjusting your account preferences. If you wish to exercise any of these rights, you can contact our privacy team through the designated channels provided on our website. We will respond to your requests within the timeframes specified by applicable New Zealand privacy legislation. You also have the right to lodge a complaint with the New Zealand Privacy Commissioner if you believe we have mishandled your personal information.

Cookies and Tracking Technologies

RomanCasino uses cookies and similar tracking technologies to enhance your gaming experience and analyse platform usage. Cookies are small text files stored on your device that help us remember your preferences, maintain your login session, and understand how you interact with our slot games. We use different types of cookies, including essential cookies required for basic platform functionality, performance cookies that collect anonymous data about site usage, and functional cookies that remember your settings and preferences.

The table below outlines the main cookie categories we use:

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use specific features of RomanCasino. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when new cookies are set. We also use similar technologies such as web beacons and pixel tags in our email communications to track delivery and engagement rates. Our casino privacy policy regarding tracking technologies complies with current New Zealand privacy standards and international best practices for online gaming platforms.